Retail agility for speed to market

Specialists in improving omnichannel capabilities, Enactor enables retailers across the globe to elevate the customer experience.

It does this by first integrating in-store elements such as point of sale (POS) and kiosk interactions with mobile and web elements, then driving continual improvements throughout both the customer-facing and back-end systems that underpin omnichannel excellence.

As the retail market continues to face a barrage of innovative, disruptive technologies, the Enactor unified commerce platform is designed to be an agile alternative to legacy monolithic systems, built on a flexible, MACH architecture.

Continuous innovation and a drive towards agility define the Enactor mission to disrupt the retail market

Enactor strives to add new functionality, customer value propositions and the ability to deploy new channels, without major application development, or additional licence purchases.

This push for evolution has led Enactor to join the MACH Alliance as a group that embraces architectural principles to help retailers innovate. Enactor is a passionate advocate for MACH-based flexibility to help retailers adapt as the market continues to transform.

This has been seen in the delivery of composable services for various projects and processes such as promotions, loyalty programmes, and order orchestration. Enactor has also collaborated with MACH member Amplience to advocate MACH values to the broader retail community.

Elsewhere, Enactor’s innovation has developed a unique low-code toolkit that enables retailers themselves to develop the platform. Combined with a modern, React API-based user interface, retailers can continuously deliver new features without relying on the technology provider.

One customer embracing the Enactor Toolkit is European fashion retailer Lindex. Lindex is introducing a new POS solution, amidst a complex digital transformation throughout more than 420 stores across Europe, integrating multiple brands onto a single unified commerce platform.

The Enactor Toolkit and microservices library enables Lindex to work independently of third parties and unleash faster innovation and new products into its stores, quicker.

Enactor has eradicated the "build or buy" dilemma that retailers face when considering if they should build their own point of sale and commerce platform in-house, to reduce costs and maintain customization, or if they should outsource to get a best of class product quickly?

The next wave of MACH-infused innovation will enable Enactor to deliver a robust solution that works in parallel with an in-house development team, but also delivers a hybrid model that gives retailers the independence they seek.

For further detail on MACH at Enactor, please contact the team.