
Integration teams learn why a flow failed, and get a remediation proposed, without reading run logs themselves.
Every integration flow gets documentation written from its actual configuration, not from memory.
An agent reads a flow's live configuration and writes its overview, step-by-step data flow, and per-step notes.
Reads a flow's configuration and writes its documentation and per-step notes on its own, then regenerates them when the flow changes.
Integration documentation is rarely written and almost never kept up to date. What a flow does, how data moves through it, and why each step is configured the way it is lives in the heads of the people who built it. Separate documents drift out of sync with the real configuration, so handovers, audits, support, and change work all run slower and riskier than they need to.
The people who carry that risk are merchants, partners, and systems integrators, plus the implementation and support teams who build and then maintain the same flows again for each customer.
The agent sits inside the integration platform's own interface rather than in a separate tool, and it reads the flow configuration the platform already holds: the trigger, the shapes, the mappings, and the scripts. Nothing is exported to a document store first, which is what keeps the write-up aligned with the version of the flow it describes.
It is reachable from three places. In the platform's agent studio it is a conversation: asked to document a flow by name, it locates the flow, generates the documentation, and returns a link to view it. From any flow, Flow documentation in the toolbar opens a side panel with the overview, trigger, data flow, and per-step breakdown, alongside Regenerate and Download PDF. From a step's Notes panel, Generate note with AI writes that step's description straight into the field, ready to edit and save.
Output is a structured document viewable in the platform and downloadable as a PDF, plus generated step notes.
Patchworks is behind this solution. Ask about documenting your integration flows, and the MACH Alliance will put you in touch with the person who can answer.
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Everyone credited on this solution
Every organization named here has a page listing the rest of its work on the Hub.

Integration teams learn why a flow failed, and get a remediation proposed, without reading run logs themselves.

Integration builds start from a generated, reviewable flow instead of hand-configured connectors and mappings.

Integrations move off an older platform from an export file instead of a manual reverse-engineering and rebuild.
Contributor submission
The detail on this page comes from the contributor's own account of their own work. The MACH Alliance reviews a submission before publishing it and does not independently verify the figures in it.
What this page does not establish
Where this came from
Solution detail is drawn from Patchworks' four-page submission to the hub, Patchworks Documentation Agent, and the product documentation it cites for the screenshots.
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