
A search that finds nothing in stock still ends in an order, with alternates found across nine branches.
Answer a supply disruption with a cited list of compliant alternative suppliers, while the ERP stays in place.
Two agents turn a disruption signal into a cited shortlist of alternative suppliers, with a procurement manager approving each step.
Scores which suppliers a disruption puts at risk, then searches contracts in any language to propose compliant alternatives.
Retail supply chains get tested by geopolitics, weather, and logistics bottlenecks, often overnight. The supplier information procurement needs sits in rigid ERP tables, spreadsheets, and PDF contracts and emails that nobody can query. When a disruption hits, teams spend hours or days gathering data across disconnected systems, and the delay shows up as stockouts, unplanned costs, and lost customer trust.
Replacing the ERP is rarely an option. It owns the transactional rules and workflows, so any new capability has to sit above it.
The ERP keeps enforcing business rules. Supplier and order data streams into MongoDB Atlas through change data capture, and operational records, vector embeddings, search indexes, and agent memory live in the same collections under the same access controls.
An ingestion engine with no LLM normalizes geopolitical, climate, and logistics signals into one format. The risk evaluator, a LangGraph agent, wakes when signals land, finds exposed suppliers with geospatial queries, calculates a Risk Priority Number, and checks agent memory for the supplier's own history and for precedent across suppliers.
When a manager flags a supplier, the alternative finder, also a LangGraph agent, searches chunked supplier documents with hybrid vector and full-text retrieval, reranks the candidates with Voyage AI, checks every claim against the cited evidence, and ranks the options by proximity. Documents are embedded automatically on every insert or update.
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A search that finds nothing in stock still ends in an order, with alternates found across nine branches.

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The detail on this page is drawn from a case study published by the contributor or the MACH Alliance. Any figures on this page are the ones that case study states.
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Where this came from
Written from MongoDB's Solutions Library page, public repository, and blog post on agentic supplier management, and the write-up MongoDB sent the MACH Alliance in October 2026.
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