Workato enables organizations to integrate data, systems, applications, and processes across their operations, offering agile governance and robust security within a unified platform. Beyond automating tasks and integrating applications, Workato functions as an enterprise orchestration platform. This orchestration aims to enhance companies' responsiveness, particularly in the context of AI. Workato is a 100% cloud-native platform that assists business and IT teams reduce manual and time-consuming tasks, allowing them to focus on higher-priority work. At its core, Workato’s ethos is centered around innovation and the ability to think outside of the box.

Workato joined the MACH Alliance in August 2024 based on a common goal the companies share: empowering enterprises with scalable technology. The goal of Workato, in alignment with MACH principles, is to become a truly innovative cloud-native platform that can digitally transform businesses with speed and security at scale.

The Workato Platform is designed to streamline and enhance enterprises' operational efficiency. It is focused on orchestrating people, systems, processes, and data at every step of the workflow. It is customizable to meet the needs of small, medium, and large enterprises and comprises two platforms: Workato Orchestrate, and Workato Agentic.

The foundational offering, Workato Orchestrate, is a unified platform that integrates data, applications, processes, and user experiences to enhance enterprise responsiveness and efficiency. Built on this platform, Workato Agentic introduces AI-powered agents that leverage real-time context and advanced governance to assist employees, making them more productive and responsive in their roles. Workato Agentic has two main components: Workato Genie, a framework to rapidly build and manage purpose-specific AI Agents, called Genies, that retrieve relevant information from knowledge bases, take action on applications and data, and orchestrate processes dynamically, and Genie Apps, pre-built agentic apps on Workato Genie to address various lines of business or vertical industry needs.

Other recent innovations that help support our customer’s scale include Intelligent Document Processing (IDP) which allows customers to process receipts, invoices, or any other document into recipe datapills that can map any downstream actions. Customers can pre-configure schemas for documents, process handwritten text, and process multilingual documents.

The company’s comprehensive Data Orchestration capabilities equip data teams with the speed to set up data pipelines, the control and flexibility to move and transform data according to their unique needs, and observability tools for seamless data operations. By offering these features on a single platform, Workato supports data teams in efficiently managing and collaborating on data projects at scale, aiming to maximize productivity and minimize risks.

Workato’s developments over the last decade reflect its ongoing focus on orchestration and AI as part of its broader vision of becoming an Agentic Enterprise.