Enabling Global E-commerce at Scale

ESW makes worldwide e-commerce powerful and simple. They partner with brands to support direct-to-consumer sales in over 200 markets through a single solution designed around individual business needs. The platform manages areas such as checkout and payments, duties, tax, trade compliance, fraud prevention, shipping, returns, and post-purchase communication.

The mission is to support brands and retailers in scaling globally while building meaningful customer connections. ESW addresses the complexity of international expansion by combining technology with local expertise, enabling brands to localise the shopping experience without building local infrastructure. Each solution is aligned with specific market regulations, shopper expectations, and commercial goals. Brands can use ESW to explore new markets or launch broader operations, with the goal of scaling efficiently, reducing operational risk, and strengthening customer relationships.

As the only MACH-certified cross-border solution, ESW contributes to the ecosystem by enabling international expansion with a modular service layer that integrates directly into MACH-native environments. This allows brands to scale while maintaining flexibility and control.

Recent innovations include:

• Embedded Checkout: Allows retailers to localise checkout within their own environment, while using ESW’s compliant infrastructure. This supports shopper experience and conversion tracking.
• Global Order Orchestration & Multi-Origin Orders: Enables fulfilment from multiple inventory locations, with delivery presented as a unified experience.
• End-to-End Localisation Engine: Offers full language localisation from storefront through to post-purchase communication, providing consistent experiences across markets.
• Next-day sandbox access: Facilitates faster testing of integrations and platform capabilities, helping teams move quickly.

ESW is dedicated to expanding its approach to flexibility, data-driven strategy, and shopper experience in international ecommerce. Areas of focus include:

• Evolving the composable commerce offering, starting with Composable Checkout, which supports greater control, faster implementation, and a future-ready experience hosted on the retailer’s domain.
• Strengthening insight-driven decision-making through improved visibility, tools, and faster access to key data.
• Enhancing trade compliance and tax handling to reduce operational friction and risk.
• Improving omnichannel capabilities to meet evolving shopper expectations.
• Expanding gift card options through partnerships with additional vendors.

ESW joined MACH to be part of a future-facing ecosystem that shares our belief in openness, agility, and best-of-breed architecture. By connecting with other MACH members, they aim to deliver more powerful solutions to retailers and stay at the forefront of enterprise commerce evolution.