Grid Dynamics

The MACH-certified, Agent Ready SI for enterprise agentic commerce
Grid Dynamics is a MACH Certified System Integrator and Agent Ready 2026 award winner, recognized alongside three MACH Impact Awards in 2024 and 2025, for delivering measurable business value from composable, AI‑ready commerce platforms. Backed by 20 years of composable engineering discipline and 14 years of production AI for Fortune 500 and Global 1000 enterprises, we treat every wave of technology disruption, including the rise of agentic commerce, as an opportunity for growth and new revenue. The foundation of that growth is tied to composable, open, and connected MACH architecture: engineering protocol‑aware, API‑first stacks that make brands visible to AI agents and safe to orchestrate across products, pricing, promotions, inventory, loyalty, and checkout.
Recent MACH‑aligned innovations
- LKQ: Multi‑brand automotive aftermarket commerce (2025 MACH Impact Award winner, Best Retail Project)
For LKQ, a leading automotive aftermarket brand, we replaced decade‑old commerce platforms with a MACH‑based, domain‑driven ecosystem spanning Search, PDP, Checkout, My Account, Order Management, and more, each with independent APIs and deployment lifecycles. The platform, powered by composable services including commercetools, Contentful, Algolia, OneStock, and others, delivered a 10%+ conversion uplift, 90% faster content updates, and supports over 250M in annual sales, winning Best Retail Project at the 2025 MACH Impact Awards. - Clarks: Award‑winning retail transformation (2024 MACH Impact Award winner, Best Retail Project & Best Overall Change Project)
For Clarks, we engineered a MACH‑aligned, composable commerce and experience stack that modernized global e‑commerce, improved agility, and enabled phased migration from legacy platforms while protecting SEO and performance. The transformation earned both Best Retail Project and Best Overall Change Project at the 2024 MACH Impact Awards, highlighting how MACH architectures and AI‑enhanced search and merchandising can deliver step‑change improvements in customer experience and operational speed. - ASICS Digital: MACH‑based content and experience modernization (Contentstack Experience Awards winner)
Partnering with ASICS and Contentstack, we modernized CMS and experience delivery on MACH principles, enabling faster content operations, richer storytelling, and omnichannel campaigns powered by composable content and AI‑assisted workflows. This work was recognized with Contentstack Experience Awards, demonstrating how MACH and AI together elevate brand experiences while retaining editorial control. - Beaverbrooks & Loupe: Multi‑brand composable commerce replatforming
We led a strangler‑pattern replatform from an unsupported SAP Hybris monolith to a MACH‑aligned, multi‑brand stack on commercetools with Next.js storefronts hosted on Vercel. The program delivered +25% faster page delivery, a 23% reduction in infrastructure cost, an 85% reduction in release cycle time, 6× faster deployments, and a 100% zero‑downtime go‑live.
- Fortune 500 automotive parts retailer: AI search agent for conversational commerce (IT Supplier of the Year 2025, 2026)
We built an AI search agent on WhatsApp that interprets natural‑language questions about parts and services and returns relevant products, store options and check-out in‑channel. It provides 24/7 automated customer support, delivers 95% faster response times, and scales to support conversation volume across 1,000 stores, contributing to our recognition as IT Supplier of the Year in 2025 and 2026. - Fortune 100 foodservice distributor: AI‑enhanced search and catalog enrichment (Technology Partner of the Year 2026)
We implemented AI‑driven search and catalog enrichment to normalize, tag and enrich complex foodservice product data so customers can find the right items more quickly and accurately. Initial A/B tests (covering only 10% of traffic) delivered +4% revenue per visitor, +11% add‑to‑cart rate, 86% zero‑results queries eliminated, +6% product detail clicks and 80× catalog completeness, supporting our recognition as Technology Partner of the Year in 2026. - Google Cloud AI Search for Commerce on composable stacks:
We have delivered 45+ Google Cloud AI Search for Commerce implementations tightly coupled with composable commerce modernizations and MACH Alliance partner integrations, giving enterprises pre‑composed, agent‑ready stacks that unify discovery, personalization and checkout.
AI, automation, and emerging agentic use cases
Our GAIN Platform for Agentic Commerce, coupled with agentic commerce ROI strategy consulting, provides clients with a clear path to an agent‑ready MACH foundation, with governed runtimes, shared skills, and orchestration services for multi‑agent workflows. Our MACH-enabled clients are already running answer engine optimized catalog enrichment and search, autonomous merchandising, order exception handling, checkout, conversational customer support, and personalized shopping agents at scale. MACH‑based architectures provide modularity, portability and freedom from vendor lock‑in so they can experiment with agents without sacrificing resilience or control.
