<h3>MACH-driven technologies for the digital markets of today and tomorrow</h3>Following the unprecedented digital adoption driven by COVID-19, businesses face a critical issue: consumers are all online, but how does an organization keep them there? How can brands convince customers to choose them over the competition when the choice is almost frictionless?The response has been the development of personalized commerce experiences, driven by data. Bloomreach empowers brands to unify critical product and customer data and use those insights to power highly relevant journeys that span every digital channel. Bloomreach enables this with a suite of products that spans three core disciplines: Engagement, an omnichannel marketing solution, Discovery, AI-powered product discovery, and Content, a headless CMS.Whilst Bloomreach is a recent addition to the MACH Alliance, joining in November 2022, its road to certification began 24 months prior. Following a strategic commitment to a headless future, Bloomreach undertook a thorough evaluation of each of its products, through the lens of composable commerce. As a result of such a comprehensive focus, Bloomreach brings differentiated value to the MACH Alliance as the first solution in the community that offers a customer data platform with marketing automation. Bloomreach’s collaboration with customer MKM Building Supplies is an example of this commitment to MACH. MKM is a leading independent builders’ merchant in the UK.Based on a unique, customer-focused business model, MKM sought to modernize the digital experience it offered to its customers. This revolved around the development of a consumer-grade experience in a B2B market that has been dogged by legacy thinking and technology. Based on the Bloomreach Commerce Experience Cloud, connected to a new website built with Vue Storefront and BigCommerce, Bloomreach has delivered the technological backbone for composable growth in a market that saw some of the most profound pandemic impact.Looking to the future Bloomreach will leverage its customer data engine for real-time personalization, expand business tooling and data insights to accelerate ROI and accelerate adoption to deliver a connected personalized e-commerce experience.For further detail on MACH at Bloomreach please <a href="mailto: tjeerd.brenninkmeijer@bloomreach.com" target="_blank">contact the team.</a>

Raj De Datta

<h3>MACH-based commerce engines to power growth</h3>The relatively brief history of e-commerce has been characterised by phenomenal growth as seen in the expected CAGR of 14.7% from 2020 to 2027. This demands that the brands, retailers and enterprises looking to capitalize on that growth must look for technologies that can accommodate not only the scenarios of today but also the success of tomorrow.BigCommerce is a composable open SaaS commerce platform designed to span this scalability gap. Developed to create robust, scalable, secure and differentiated modern omnichannel experiences, BigCommerce spans both B2C, B2B, and Hybrid merchants focused on optimizing their business for growth.As an API-first solution, BigCommerce builds the commerce layer and frees developers to choose their preferred front end. At the time of writing, BigCommerce offers the most headless integrations of any commerce platform and has a global network of over 2,000 partners.With a cloud-native, API-first technological heritage and such a powerful base of collaboration partners spanning SIs, CDNs, CMSs and composable DXPs, it was inevitable that BigCommerce would join the MACH Alliance shortly after it launched. To date, BigCommerce has collaborated extensively with partners such as EPAM, E2X and Valtech.This collaboration has been driven by recent innovations. BigCommerce Multi-StoreFront (MSF) enables businesses to move into new regions, customer segments or launch unique brands through different storefronts, yet remain managed from one single backend. Elsewhere, based on the recognition of the importance of third-party channels, BigCommerce acquired Feedonomics in July 2021.Today’s merchants know they need to meet their customers where they shop and spend their time online, but they often struggle to determine the best combination of channels for their business or the best solutions they should utilize to drive the best return on ad spend and conversion on each channel.BigCommerce Feedonomics is platform-agnostic. Merchants can grow their GMV by using Feedonomics to connect to hundreds of global advertising, marketplace, social and search channels, optimizing their products to drive return on ad spend.Elsewhere, BigCommerce recently introduced Commerce-as-a-Service (CaaS). Amongst other case studies, this has enabled the 2,000 wine brands in the WineDirect ecosystem to build a world-class online presence, extending their market reach, and engaging with and selling to consumers online.BigCommerce has also released new APIs to enable Multi-Location Inventory use cases, with a special emphasis on enabling ‘Buy Online Pick Up in Store’ (BOPIS) capabilities and allowing large enterprise merchants to execute complex inventory scenarios.For further detail on MACH at BigCommerce, please <a href="mailto: meghan.stabler@bigcommerce.com" target="_blank">contact the team</a>.

Brent Bellm

MACH Alliance partnerships

bigcommerce.com

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Big Commerce

<h3>Moving MACH into the B2B realm</h3>Business-to-business (B2B) digital maturity continues to evolve to provide modern e-commerce experiences. Over 80% of B2B buyers prefer to order or pay through digital channels. Consequently, sales are more complex, fulfilment increasingly sophisticated, and the risk to a brand of not managing both exceptionally well, is critical. The rewards for establishing dominance are substantial - Forrester estimates that US B2B e-commerce alone will reach $3 trillion by 2027 and account for almost a quarter of total US B2B sales.commercetools is a digital commerce software provider that empowers organisations to embrace innovation and thrive by providing flexible APIs that enable an agile, customizable commerce infrastructure at scale. Spanning B2B, DTC and B2C spaces, commercetools’ portfolio enables companies of all sizes, industries, and business models to challenge the status quo of their industry and differentiate themselves.As a founding member of the MACH Alliance, commercetools actively promotes and advocates for the headless approach. commercetools has been a part of many projects with other Alliance members and is currently working on robust relationships with Amazon Web Services (AWS) and Netlify to leverage their services across all regions.commercetools continues to lead the industry and push the technical and architectural innovation capabilities of MACH forward.This pre-packaged solution enables brands and retailers to leverage headless architecture without the complexity of a major re-platforming.In Q3 of 2022, commercetools added complex business model processing functionality to its market-leading composable commerce product. This automates time-intensive processes such as quotes and promotional pricing, enabling businesses to focus on maximising customer experience, improving service and increasing revenue.Additionally, commercetools is doubling down on the distinct features that support manufacturers, distributors, and wholesalers by addressing hybrid scenarios where businesses operate across multiple business models.Available as a portfolio, these products make it easy for mid-market and high-growth companies across sectors to take advantage of a MACH-based solution with enterprise-level sophistication.For further details on MACH at commercetools, please <a href="mailto:comms@commercetools.com" target="_blank">contact the team.</a>

Dirk Hoerig

commercetools.com

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commercetools

<h3>Visual media at MACH-speed</h3>Consumers today demand visually rich experiences. It is no longer enough for a brand to have a compelling story. That story must be told in a compelling way. In an age of ubiquitous, high-speed networks, mobile devices with high resolution screens and on-demand services such as Netflix or Disney+, a compelling narrative means lots of imagery, video and interactive options. And of course, these experiences must be performant, regardless of the digital channel that the consumer is using.As the explosive demand for visually-rich online experiences has shown, the volume of media required to meet this market hunger is humanly impossible to manage. An intelligently automated, media-centric solution is the only viable option. This is the basis of The Cloudinary Media Experience Cloud: an end-to-end rich media management and delivery SaaS platform for delivering highly engaging visual experiences at scale.The platform currently has more than 60 billion assets under management, across thousands of customers, and more than a million users. With Cloudinary Programmable Media, developers can automate image- and video-processing tasks and oversee media at scale with robust APIs, modern SDKs, and content-aware AI capabilities. Cloudinary’s Digital Asset Management (DAM) uses intelligent automation to supercharge the creation of asset variations, eliminating tedious and time-consuming work.Recognizing that it has been API-first, SaaS, headless and microservices based from inception, Cloudinary joined the MACH Alliance in August 2021. Since then, Cloudinary has collaborated with MACH members through joint events and content. As a sign of the Cloudinary commitment to MACH, the company has also appointed senior members throughout various business functions, to focus on making these Alliance partnerships successful.Throughout all these collaborations, Cloudinary is committed to pioneering this new product category to provide its customers with everything they need to manage rich media assets across the entire lifecycle. Cloudinary is innovating continuously to support emerging formats and new media types, eliminating the need to develop or maintain expertise across product and engineering teams. As an active Alliance member, Cloudinary remains committed to ensuring brands have everything they need to build modern tech stacks and deliver engaging experiences across all digital channels with high quality, high performant, rich media.For further information on MACH at Cloudinary, please <a href="mailto:mach@cloudinary.com" target="_self">contact the team.</a>

Itai Lahan

cloudinary.com

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Cloudinary

<h3>Embodying the many sides of MACH</h3>The MACH ecosystem encompasses profound oxymorons. Frequently, MACH companies will be behind the award-winning digital experiences of some of the biggest brands on the planet, yet remain relatively unknown. Vendors and integrators alike experience the hypergrowth associated with most start-ups, yet rarely make the pages of business media, and profound technological evolution is often driven by creative teams, far removed from coding or software development.As a technology provider that has been in private beta with some of the largest businesses in the world, Branding Brand epitomises these dichotomies. In 2009, they debuted their mobile platform. Since then, the company has seen prolific partnership, recently experiencing 100% year-over-year growth. It is now one of the top mobile providers to the Internet Retailer Top 500, with more than 12m daily users of apps and sites built on its platform.Driven by a mission to empower creatives to make their vision a digital reality, Branding Brand’s composable commerce platform disrupts this creation by instantly connecting headless technologies.This enables codeless experience creation and management, across websites and apps, using a mobile-first perspective as the glue to create and solidify connections between people, technology, and across the online / offline divide. The platform integrates headless vendor APIs instantly, enabling businesses to start building out e-commerce experiences quicklyAs a result, Branding Brand found itself frequently integrating MACH Alliance vendors on behalf of clients and partnering with Alliance-certified integrators. This led to Branding Brand joining the Alliance in September 2021 to better align itself with the technologies that the software was designed to support.As a result, Branding Brand has developed codeless API integrations for a huge range of MACH vendors, with instant updates for native apps. Elsewhere, Branding Brand has made considerable progress in developing segmented user content and service capabilities.For further details on MACH at Building Brand, please <a href="mailto:sm@brandingbrand.com" target="_blank">email the team.</a>

Christopher Mason

brandingbrand.com

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Branding Brand

<h3>From Jamstack to MACH</h3>The collaboration at the heart of MACH-based business demands connection. The ability to integrate an array of MACH components and then run them as highly performant, scalable sites and apps is the basis of the business value that MACH delivers. This - in turn - demands a platform on which such a diverse mix of components can co-exist.Netlify is a developer platform that brings together the modern web frameworks, serverless functions and edge computing of MACH, onto one platform. The goal is to deliver unmatched developer experiences by uniting this ecosystem of technologies, services and APIs into one workflow. This single process unlocks team productivity, while saving time and money.Netlify has an extensive history in developing such integration-based platforms. Netlify originated Jamstack, a web architecture complementary to MACH, based on the best practices for connecting composable components and running and serving them on the web.As an orchestration and workflow layer to unify headless CMSs and commerce engines with frontend frameworks, additional APIs and services, Netlify became an inaugural ‘Enabler’ member of the MACH Alliance in December 2021. Netlify now works extensively with Alliance members and has more than 3 million developers and businesses on the platform, adding more than 100,000 every month.An example of the innovation to serve this community is the recently launched Netlify Graph: a modern approach for building with APIs that creates a faster, unified experience.Based on the popular open source GraphQL standard, Netlify Graph enables developers to integrate APIs and services such as GitHub, npm, Salesforce and Stripe into web applications with a single click.Elsewhere, Netlify Edge Functions brings standards-based edge computing into the development workflow. Developers can use Edge Functions to run dynamic content (or an entire application) from the network edge, without compromising performance.Looking to the future, Netlify is set to continue its rapid growth by focusing on expanding both product functionality, and the huge ecosystem of partnerships and integrations.For further details on MACH at Netlify, please<a href="mailto:http://ecosystem@netlify.com/" target="_blank"> email the team.</a>

Matt Biilmann

netlify.com

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Netlify

<h3>The ongoing evolution at the core of MACH web development</h3>For the developers at the heart of MACH, creating fast, enjoyable digital experiences is at the core of their role and contributions to any business: and as the creators of Next.js, Vercel’s mission is to enable developers to maximise this contribution. Vercel is the cloud platform for frontend developers, providing the speed and reliability innovators need to create at the moment of inspiration.By taking an open-platform, ecosystem-first approach, Vercel equips developers with an infrastructure that enables seamless integration with any tool, brought into a single workflow. Vercel aims to build the best developer experience for every part of the software lifecycle, bringing together code and collaboration to deliver the technology that underpins digital experiences.Vercel’s core values of enabling easy, scalable, and fast frontend development have led to the Next.js becoming an ideal foundation upon which to build digital experiences which follow MACH principles. The seamless abstractions of Serverless Functions and Edge Functions provide data-fetching capabilities which are ideally suited for micro-services and headless architectures.As a result, Vercel has integrations, frameworks, and templates either established or underway with a host of MACH Alliance members, whilst the company has enjoyed the keen attention of venture capitalists who have been keen to fund Vercel’s commitment to developers.Driven by a desire to deliver the best developer experience with an obsessive focus on end-user performance, Vercel is now preparing for more developers to embrace edge infrastructure.The realization that developers are already looking for tooling with great developer experience, built with the Edge in mind, led Vercel to develop Edge Middleware.This has prioritized collaboration with ecosystem partners to unlock the potential of edge computing, giving users code examples from authentication to feature-flagging.Other recent innovations include the launch of the Vercel Templates Marketplace. This showcases the different applications that can be built on Vercel and Build Output API, a file-system-based specification that allows any framework to build for Vercel and take advantage of Vercel’s infrastructure building blocks like Edge Functions, Edge Middleware, Incremental Static Regeneration (ISR), and Image Optimization.These demonstrate that just as MACH-based composable commerce is the future of business, there is an ongoing, quiet revolution that will define the future of web development.For further detail on MACH at Vercel, please <a href="emailto:mach-alliance@vercel.com" target="_blank">contact the team.</a>

Guillermo Rauch

vercel.com

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Vercel

<h3>Defining the customer experience with MACH-driven front-ends</h3>In the age of e-commerce, the online front-end of a brand or retailer defines the customer experience before purchase. Regardless of B2C or B2B markets, webshops are not just the online commercial face of a business – as far as the customer is concerned, the webshop (or indeed any other method that they used for the interaction) IS the business.Addressing this business-critical concern, Vue Storefront delivers <a href="http://vuestorefront.io/frontend-as-a-service" target="_blank">Frontend as a Service</a>, which enables brands to build custom, flexible and futureproof storefronts, saving time and costs on development, with fast page loads that achieve better conversion rates and higher revenue.As the most popular and fastest-growing Frontend as a Service designed for composable commerce, Vue Storefront provides both open-source and enterprise solutions, which combine Progressive Web Applications (PWA) and an API-driven approach. This includes a customizable frontend component library that embeds best practices for excellent customer experience.Vue Storefront also includes an API orchestration layer that connects the front-end to best-of-breed e-commerce platforms, headless CMSs, payment systems, search tools, and more.This is based on a performant architecture with continual support and an enterprise-grade cloud platform to scale in traffic and in any geography. Vue Storefront provides value throughout the whole lifecycle of your eCommerce project: from design, through development and performance optimization, to global scaling.Vue Storefront joined the MACH Alliance in 2020 and remains the only company that offers a Frontend as a Service technology. Consequently, Vue Storefront partners with many Alliance members - both vendors and solution integrators.Most of the company’s customers implement Vue Storefront with at least three other MACH Alliance-certified solutions to assemble their composable stack, typically including an e-commerce platform, headless CMS, and a search solution.Consequently, the Vue Storefront team has built custom integrations with most MACH Alliance solution providers, and hosts joint marketing activities such as dedicated events, webinars, and content.As an evangelist for starting a composable commerce transformation with the presentation layer, Vue Storefront will continue its efforts to bridge the gap between technology and business teams, by delivering solutions that help developers supercharge business metrics such as web performance, customer experience, conversion rate, and revenue.This will be achieved by improving the Vue Storefront architecture by consolidating the key elements needed to design, connect, build, deploy, monitor, analyze and improve the most customer-facing of digital experiences.

Patrick Friday

vuestorefront.io

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Vue Storefront

<h3>Partnerships that push the possible</h3>Apply Digital is an agency that realizes the exceptional potential of MACH-based businesses to offer a collaborative, open approach to integrating cutting-edge technologies, free from the limitations of legacy providers. Through experimentation and innovation spanning artificial intelligence and machine learning (AI/ML), computer vision, augmented and extended realities (AR/XR), blockchain, and more, Apply Digital helps their clients push the impact of composable technologies in creating digital solutions.From leveraging headless content capabilities to create atomic design systems to building MACH-based commerce solutions that reduce vendor lock-in, Apply Digital orchestrates touch points across physical and digital spaces into a cohesive experience.Apply Digital joined the MACH Alliance in May 2022, following several years of deploying MACH-based technologies and advocating composable principles.This Certification has amplified the agency’s credibility, and several Apply Digital leaders are active representatives on panels and councils in the Alliance.The digital agency is known for successful collaboration with several MACH Alliance members. At the MACH One conference, Apply Digital’s client Kraft Heinz showcased its transformational journey to a composable DXP that includes many technologies of MACH Alliance members. This first-of-its-kind digital build involves more than ten composable technologies — content management, commerce, loyalty, search, marketing automation, personalization, and analytics, to name a few. In July 2022, Apply Digital acquired MACH practitioner Reign, a Chile-based digital services company and a recipient of the MACH Alliance Award 2022 for the Best B2B project. Apply Digital’s acquisition of E2X, a UK-based commerce strategy and development agency and a fellow MACH Alliance member in October 2022, positions them as one of the world’s largest MACH-focused digital solutions companies across the areas of commerce and digital experiences.Apply Digital’s tried-and-tested experiences with diverse technology partners have unlocked various successful solutions. As a strategic digital partner to biotech leader Moderna, they architected a scalable, future-proof ecosystem that includes the technologies of at least five members of the MACH Alliance. Apply Digital teams have developed several features for Moderna, including a tool that guides healthcare professionals to help reduce wasted vials and call center wait times. A long-running partnership between Contentful and Apply Digital helped launch a visually striking and highly secure website for Shaw Mobile, the first new wireless carrier business to hit the Canadian market. Within three months following its launch, Shaw Communications gained 60,000 new customers, and overall revenue grew by 14.7 percent.As Apply Digital continues to build and strengthen partnerships with MACH Alliance members, their solutions push the boundaries of what MACH-based collaboration can deliver to support each client’s unique needs.For further details on MACH at Apply Digital, please<a href="mailto: danielle.salley@applydigital.com" target="_self"> contact the team.</a>

Gautam Lohia

applydigital.com

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Apply Digital

<h3>Engineering at scale to deliver MACH-based digital transformation</h3>As a global digital engineering company, Grid Dynamics leverages a high-performance, innovative culture to partner and build end-to-end solutions with the biggest brands in the world. Throughout a range of vertical industries, Grid Dynamics leverages fifteen years of experience across thousands of digital transformation projects to address issues of business flexibility, speed-to-market, and scale.Grid Dynamics taps its strong engineering pedigree to attract, grow and retain the best global talent. It seeks to hire the top 10 percent of engineers from the best local universities and train them in its ‘Grid University’ to orientate that talent towards a specific technology specialization as early as possible.Their focused, skillful and dedicated workforce is organized into product-oriented delivery teams to help clients solve complex business and technology problems. This structure helps accelerate digital transformation journeys for customers and amplify their results.Grid Dynamics has a rich history of designing and implementing applications with the core principles promoted by the MACH Alliance. A cloud-native company since inception, Grid Dynamics built some of the first-generation cloud, API-first, headless applications for the biggest digital natives, such as eBay and Paypal.Since then, it has expanded to the burgeoning space of digital retail, transforming monolithic architectures of brick-and-mortar department stores and brands to modern MACH commerce platforms, driving differentiated, personalized customer shopping experiences.Over the years, Grid Dynamics has forged strong partnerships with API-first cloud-native technology providers, integrating its capabilities into solutions and moving towards a composable commerce vision.Following the success of the digital commerce MACH revolution, Grid Dynamics helps other industries to realize the benefits of cloud-first thinking.A recent client, selfologi, is an example of a MACH Alliance collaboration between Grid Dynamics, commercetools, Amplience, and Algolia that produced an innovative, transactional B2C and B2B content and e-commerce marketplace—recognized as the Best Health / Pharma Project by the MACH Alliance, and as the Most Innovative Digital Healthcare Solution of The Year by Dubai-based magazine, Entrepreneur ME.Grid Dynamics has also followed MACH principles to deliver a range of AI / ML projects, spanning price, promotion, supply chain optimization, search, natural language processing, and computer vision.Looking to the future, Grid Dynamics’ R&amp;D Labs will continue to develop and publish blueprints, accelerators, and starter kits in partnership with hyperscalers and MACH Alliance members to reduce complexity, cost, and time-to-market for modern cloud-first solutions.

Leonard Livschitz

griddynamics.com

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Grid Dynamics

<h3>Using modular technologies to realize modern digital value</h3>Orium is a leading North American composable commerce consultancy and system integrator. They believe that the flexibility and extensibility offered by headless and composable technologies are the only way complex brands can succeed in an ever-changing landscape.They help ambitious brands execute, innovate, and transform more quickly across their commerce and retail journeys, championing a MACH-based approach to digital commerce platforms.Orium brings over a decade of experience to their engagements.Headless practitioners since their inception in 2009, they not only ensure their clients have the right composable technologies in place to streamline operations and experiences, but also that the brands they work with are set up to manage those technologies effectively.Specializing in composable commerce, customer data, and retail platform engineering, Orium is leading the category with innovative solutions, like the Omniretail Accelerator™ for commercetools. This accelerator is built for brands facing the challenges of business complexities as they scale.The composable architecture provides greater flexibility, allowing brands to experiment and innovate to create meaningful customer experiences, while managing omnichannel commerce effectively.Orium joined the MACH Alliance in early 2021 and has formed strong partnerships with composable technology leaders since. They work closely with these providers to break down business silos for some of the world’s top brands, including Indigo, New Balance and OnLogic.Orium truly believes that MACH architecture will shape the future of retail and commerce experiences, and are working with a range of MACH-based technologies to develop their next-generation solutions. This includes Orium's Customer Data Reference Architecture, a combination of methodology, tool kit, and asset library that will unlock better processes to gather and model the data necessary to accelerate time to value.As evidenced by the rapid rise of MACH-based technologies and composable commerce, single-point solutions and ‘one-off’ fixes that use a monolithic infrastructure are no longer sufficient for modern brands. There is no future success without an interconnected, composable technology offering a holistic approach to orchestrating all the customer touchpoints, interactions, and data that define omnichannel experiences today.For further detail on MACH at Orium, please<a href="mailto:sales@orium.com" target="_blank"> contact the team.</a>

Jason Cottrell

orium.com

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Orium

<h3>A total commitment to B2B MACH</h3>Zaelab is a highly-skilled and trusted digital partner that helps global B2B organizations win in the digital economy by accelerating commercial innovation. Zaelab’s expert advisors and engineers work closely with clients to deliver next-generation digital solutions that result in better user experiences and higher profitability.This focus on the B2B market is driven by a realization that not only is B2B business complex, but also that its unique needs have long been ignored. In delivering commerce solutions to the B2B market for decades, the Zaelab team struggled to meet client needs with traditional, monolithic, ‘one-size-fits-all’ solutions.Frustrated with technology that severely lacked the ability to serve these specific demands, Zaelab adopted the MACH principles of future-proof, API-based approaches and has gone on to deliver world-class ecommerce solutions. As a result, Zaelab has generated more than $10 million in revenue and has secured the interest of global brands, including Milwaukee Tools, ABB, and Titleist.Zaelab is the innovator behind Portul, the composable frontend that reimagines the B2B commerce and quoting experience.The MACH-based, B2B-focused solution equips underserved B2B organizations and their customers, sales, and customer service teams with a B2B digital experience that accelerates the quoting process, whilst ensuring industry best practices.Portul enables B2B organizations to reduce their time to market by deploying a superior digital experience for customers, sales, and customer service teams alike.Zaelab is also the innovator behind ZCommerce, - a headless digital experience offering and service for manufacturers.Zaelab is not alone in its mission to deliver API-first, B2B commerce solutions. The company joined the MACH Alliance in June 2022, and realized that it was already collaborating with many other members.Zaelab recognizes that different platforms are needed within the MACH architecture for different businesses, and has developed keen links with commercetools and VTEX.Going forward, Zaelab is investing aggressively in MACH-based approaches and will continue to find new ways to utilize composable technology and the ecosystem partners within the MACH Alliance to deliver more value to clients.For further detail on MACH at Zaelab, please <a href="mailto:evan@zaelab.com" target="_blank">contact the team.</a>

Evan Klein

zaelab.com

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Zaelab

<h3>Engineering Digital &amp; Physical Experiences Using MACH Principles</h3>Faced with the inherent complexity of modern architectures, choosing the right partner is just as important as finding the correct technologies. This is made even more challenging as many brands must look beyond digital, into the physical space, to create data-driven, customer-centric omnichannel experiences, combining hardware, software and experiential prototyping.Building upon nearly three decades of software engineering heritage, EPAM is a global digital transformation services provider that combines both digital and physical product development alongside engineering services.Its dedicated e-commerce practice boasts more than 1,450 specialists that provide a range of services spanning consulting, customer and employee experience, user interface (UI) development, change management, technology portfolio assessment, composable ecosystems, legacy migration, commerce and headless capabilities and more.EPAM directs these services in accordance with two core objectives. Firstly, EPAM seeks to become the world’s leading digital transformation services company and partner for adaptive businesses.Secondly, it aims to redefine the digital experience sector to prepare for huge incoming shifts in media, front-end and back-end platforms, and technologies designed with humans at the center. This has inevitably led EPAM to become a business leader in the composable and MACH-based space.As a founding member of the MACH Alliance, EPAM is particularly active within the community. EPAM has a dedicated MACH competency with designers and engineers trained and certified in one or more MACH platforms.This investment is driven by a goal of bringing together like-minded companies and experts with a similar technology vision to drive next-generation digital experiences, which meet and exceed the growing expectations of modern users.EPAM engages in multiple projects with other MACH Alliance members, as well as joint marketing campaigns, thought leadership, in-person events, MACHathons and conferences.A recent example of these collaborations saw EPAM work alongside Contentstack, Algolia and commercetools to implement new eCommerce capabilities at the global bakery ingredient manufacturer, Dawn Foods.EPAM continues to invest heavily in MACH-related innovation. Enginiety, an EPAM company, recently developed IPA.C (Integration Platform Accelerator for Commerce), which complements modern, headless architecture by providing a unique progressive web app (PWA) customer experience, and the ability to connect to any backend. Innovations such as these lay the groundwork for EPAM to continue engineering a MACH-based future across diverse markets.For further information on MACH at EPAM, please <a href="mailto:wfbmach@epam.com" target="_blank">contact the team.</a>

Arkadiy Dobkin 

epam.com

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EPAM

<h3>Driving MACH-driven businesses</h3>Within business technology, a common mistake is to assume that disruptive ideas such as MACH, are the exclusive province of small, agile start-ups, pitching creativity and innovation against the size and muscle of huge corporates. It is the David vs Goliath fallacy.As an example of a corporate giant embracing and shaping MACH, Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology, helping them develop and address the challenges of tomorrow.Capgemini has been active within the MACH ecosystem for several years – both implementing full composable solutions and augmenting traditional landscapes with MACH technologies.Having joined the MACH Alliance in 2022, Capgemini has already collaborated closely with other members to create and craft joint activity and advocate not only MACH as a technology stack but also as a driver of business change and value.For Capgemini, MACH principles deliver business and technology solutions that enable an organization to transform and improve performance by adapting more quickly and intuitively to changing market dynamics.This is driven by a focus on agility and finding competitive advantage – often enabled by collaboration across business partners.This was most recently seen in the 2022 launch of ‘Crafted Commerce’ - an approach to the challenges and opportunities that exist for transactional organizations across industries who are moving towards MACH technologies and composable strategies.Crafted Commerce empowers an organization to accelerate the process of procurement, deliver faster, and reduce time to market for new capability, products, and channels. Recognizing the profound impact and business changes that arise because of composable strategies, MACH is a key focus for Capgemini throughout the next 12-18 months.Leveraging its undoubted size and expertise of working with 85% of the 200 largest public companies on the Forbes Global 2000 list, Capgemini will use MACH principles to push the boundaries and assumptions of traditional agency and system integrator approaches to programs of change, from initial engagements through to the sophisticated demands of a multi-vendor landscape.

Aiman Ezzat

capgemini.com

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Capgemini

<h3>Off the shelf speed, using MACH technology and industry experience</h3>The acceleration of modern commerce is the leading reason for companies looking to embrace digital transformation. This itself is based on increased customer demands for faster processes and better service. On-time fulfilment, time-to-market and speed of response are the vital business metrics, despite ever tightening deadlines. Communication must be instant and in real-time.To accommodate this, integrators have developed offerings that combine their industry experience into ‘off-the-shelf’ style packages that deliver core standardisation whilst still leaving space for individual business differences. The openness and flexibility of MACH-based technology has been critical in developing these ‘accelerators’.KPS is a leader in customer experience transformations that has deployed this strategy to implement customised eCommerce solutions, using adaptive, agile, mobile-first technology.Based on more than two decades of creating digital solutions that span operational and customer touchpoints for global household names in retail, B2B and D2C markets, KPS has distilled customer-focused digital transformation into 12 pillars of a successful commerce strategy. Which include marketing, sales, loyalty, experience, marketplace, content and assets, customer identity, eCommerce, CPQ, personalisation, service and PIM.This strategy is at the heart of KPS’s Path to Composability, a series of ready-to-go platforms, built on MACH technologies, including several from across the Alliance. Following its certification in April 2021, KPS has continued building its strong relationships with Amplience and Dynamic Yield, to offer next generation eCommerce capabilities to a range of enterprise retail clients.Looking to the future, KPS is set to develop more high-speed deployment capabilities that are focused on delivering high-quality projects at pace.KPS believes that this can only happen by collaborating with customers to understand their challenges and goals and then select from the range of enterprise technologies throughout the Alliance and beyond.One of the products of KPS’ experience and customer focus, has been the recognition that end-to-end MACH may not always be right for a business.KPS has pioneered a ‘Best of Both’ approach, ensuring legacy and newly implemented technologies alike can perform in a MACH compliant way. This preserves investment but also enables composable commerce opportunities in the future.Over the coming year, KPS will focus on implementing solutions that bring flexibility to these hybrid environments, extracting the best possible performance out of existing "monoliths", which clients may not want to tear down and rebuild, augmented with state-of-the-art MACH components to deliver integration and a path to the future.For further information on MACH at KPS, please <a href="mailto:rebecca.collins@kps.com" target="_blank">contact the team.</a>

Barnaby Moffat

kps.com

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<h3>Scalable technology, scalable business</h3>Founded in 2011, the Mindcurv group is a full-service digital agency that helps design and implement scalable digital platforms and cloud infrastructures for global clients. Throughout the group companies, multi-disciplinary teams are drawn from the domains that define, create and evolve digital experiences.These teams focus on creating impactful interactions between leading businesses and their customers by delivering strategy consulting, analysis throughout the full e-commerce experience lifecycle, improving user experiences to drive conversion, and empowering decision-makers through the implementation of Business Intelligence and Artificial Intelligence (AI).As a system integrator, Mindcurv seeks to design, then deliver a comprehensive evolution of the practices and processes within a client business. These changes are designed to be sustainable and scalable to ensure long-term growth in the digital space.Mindcurv was an early adopter of MACH principles, having begun a strategy to embrace modern and agile composable ecosystems over five years ago. This was originally seen in early projects that rejected or dissected monolithic platforms, and a commitment to API-first development.This early start meant that Mindcurv consulted with various market leaders to extend their business models or run multiple models on the same platform.Mindcurv has developed a particularly keen affiliation with MACH Alliance founding member commercetools, becoming a Premier Partner.The Mindcurv B2X digital experience accelerator for commercetools helps customers go to market quickly, with pre-built features, user stories and wireframes that account for up to 90% of use cases, delivering a MACH-compliant, composable commerce platform in a drastically reduced timeframe.Elsewhere, Mindcurv has deployed MACH principles to focus on linking business capabilities via microservices. This has allowed Mindcurv customers to scale individual functions of their digital commerce platforms quickly and efficiently, with no downtime.Mindcurv has also undertaken extensive educational activities, delivering blogs, webinars and case studies on MACH-based innovation. These have included partnering with Foodl to launch the first open food marketplace in the Netherlands. Mindcurv collaborated on shaping the business model, defining customer and partner experiences and set up the cloud infrastructure and platform using MACH architecture for scalability, stability, and flexibility.Mindcurv focuses on helping enterprises establish robust customer procurement portals that integrate with their existing ecosystem, which can then extend to connect and collaborate with their third-party suppliers. Looking to the future, Mindcurv is developing sophisticated customer data platforms that combine first-party cookies, multi-channel data acquisition, robust data pipelines and business intelligence, to enable enterprises to provide more personalized experiences to their customers.For further detail on MACH at Mindcurv, please <a href="mailto:mc.marketing@mindcurv.com" target="_blank">contact the team.</a>

Amjad Liaquat

mindcurv.com

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Mindcurv

<h3>Driving MACH forward with marketing discipline</h3>Innovation in technology is often perceived as driven by experimental research departments, removed from the realities of day-to-day business.This is especially true within marketing, where the relentless demand for competitive advantage means modern technology, services and even processes are thrown into the business, or proposed to a client, without comprehensive grounding in the disciplines of marketing itself.However, there is a compelling argument to be put forward that such a grounding can yield far more powerful results for these projects. The issue lies in finding a partner with such an established marketing pedigree to match the ferocious pace of innovation.As the digital transformation hub of advertising and PR giant Publicis Groupe, Publicis Sapient brings together over three decades of engineering, design, experience, consulting, strategy, and data into one cohesive offering.Rather than strategy-first, consulting-first, systems integration-first, or technology-first; Publicis Sapient brings all its capabilities together in service of the customer.Sapient was founded in 1990 in Cambridge, Massachusetts and became a fully owned division of Publicis in February 2015. With the backing of one of the largest marketing groups in the world, Publicis Sapient is a digital consultancy that strives to be at the forefront of the evolution of digital transformation.But even here, the consideration of ‘customer first’ is evident: any technology deployment must work across the channels that the customer defines – and then redefines - as the market shifts.This has created a clear focus on delivering microservices to drive digital transformation, which in turn has led Publicis Sapient to the MACH Alliance.Joining in 2022, Publicis Sapient continues to share its technical expertise to drive MACH-led solutions, develop best practices and create and publish technical documentation and blueprints to demonstrate how clients can adopt and integrate MACH technologies.This material reflects the tools and assets used by Publicis Sapient to unlock value for clients, especially the accelerators developed by Publicis Sapient to propel organizations toward their digital future by accelerating the time to business impact.Through customer-focused strategy and the delivery of technology and engineering, platforming and experience design, Publicis Sapient will ensure MACH Alliance technology remains at the forefront of customer-first strategies and business agility.For further details on MACH at Publicis Sapient, please <a href="mailto:giancarlo.anania@publicissapient.com" target="_blank">email the team.</a>

Nigel Vaz 

publicissapient.com

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Publicis Sapient

<h3>Business transformation powered by MACH-based innovation</h3>MACH will enable businesses to embrace digital transformation and close the ‘experience gap’ between customer expectation and reality. It is the only way businesses in complex environments can unlock frictionless engagement and innovation at speed, across the entirety of their customer journey.Valtech believe that MACH and Composable Enterprise can enable digital-first, fast and innovative business transformation. Even in the most complex, multi-region, multi-business model, omni-channel commerce environments. Evidenced by their work with brands including MAC Cosmetics, AUDI, Mars and L'Oréal, Valtech enables interconnected and holistic commerce journeys through a Composable technology offering; orchestrating their digital commerce business across all touchpoints.As a founding member of the MACH Alliance, Valtech was an early adopter of MACH and was the first global partner for many leading SaaS providers, including commercetools. Through decades of commerce experience, they guide clients on how to drive outcome from solutions based on composable principles. They are also invested in the broader MACH ecosystem by being a strategic partner of multiple MACH Alliance Certified Vendors and Enablers, as well as regularly participating in MACHathon events, winning awards across numerous categories.As a globally connected company with a fully integrated local presence in more than 20 countries, Valtech combines expertise in technology, experience design and data to transform how businesses operate: optimizing business-critical digital platforms for multichannel commerce and marketing in a digital-first world. They continue to champion MACH technologies and principles to drive business transformation, removing complexity and delivering innovative, frictionless solutions for the world’s best-known brands.To discover more, or to connect with our MACH experts, visit <a href="http://www.valtech.com/" target="_blank">www.valtech.com.</a>

Olivier Padiou

valtech.com

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Valtech

<h3>The most flexible headless loyalty and promotion engine for enterprises</h3>71 percent of consumers expect companies to deliver personalized interactions, and 76 percent get frustrated when this doesn’t happen. But developing the necessary customer data to keep interactions accurate and relevant at any given point is demanding.Talon.One’s promotion engine addresses this challenge by using both customer and session data to offer dynamic, targeted and customized promotions, loyalty, incentive and reward campaigns.Talon.One was initially built as a response to the limited functionality of coupon, discount, loyalty, referral and promotion marketing tools. Typically, this software mix would struggle to meet the needs of scaling businesses or big enterprises. There was a profound disconnect between the features that marketing teams would request and what developers produced.At the heart of Talon.One is its Rule Engine, which uses “If This Then That” statements to build layered campaign logic.This can be deployed for any kind of promotional campaign that a marketing team can develop, enabling personalization at scale and sharing this logic with any other system via APIs. As a result, once the Promotion Engine is integrated and “taught” what data or events mean in a certain context, any potential customer action or touchpoint can be turned into a hook for incentives or rewards.Since its foundation in 2015, Talon.One has focused on developing promotion technology for scaling businesses.The result of this focus has been that the Promotion Engine now enables business teams at international brands such as Adidas, Afterpay, Ticketmaster and River Island to build rich loyalty, incentive and reward campaigns without requiring additional IT resources.During the pandemic, WeShare, a car-sharing service, saw a 53% increase in referrals and a 420% boost in promotion redemptions by offering personalized deals, using geolocation features and leveraging short-term trends that were revealed by Talon.One.With APIs at the heart of this success, Talon.One has been a strong advocate of the MACH approach since its debut. The software has been built with an API-first mindset to protect existing investments and allow easy communication between existing systems. Talon One believes that by combining best-in-class microservices, businesses can build holistically rather than getting locked into the monolithic approach that used to dominate enterprise.Since joining the MACH Alliance in June 2021, Talon.One has collaborated with other software providers within the group, including commercetools and Vue Storefront. These partnerships are built around a belief that greater interoperability will enable businesses to create wider, future-proof digital experiences that will reward customers even more effectively.For further detail on MACH at Talon.One, please <a href="mailto:promotions@talon.one" target="_blank">contact the team</a>.

Christoph Gerber

talon.one

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Talon.One

bloomreach.com

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